Have you noticed that some of your clients are contacting you via WhatsApp?
Get all your customer queries answered in one place with 3CX‘s WhatsApp Business Integration. With this integration, you can take advantage of WhatsApp’s massive reach to deliver messages immediately to your customers.
As a business owner, it’s your job to keep track of all the different ways customers can reach out. This means that you need an efficient system for managing and monitoring their requests so they don’t get lost in cyberspace or forgotten about altogether!
Best of all, teams of agents can answer, transfer and resolve customer queries all from one platform. This makes it easy to keep on top of customer service and support.
Live chat, social media & calls all under one roof
- Calls, Video, Live Chat, Facebook, SMS, and WhatsApp.
- Help clients across multiple channels from your single interface.
- Save your agents time by removing the need to switch between apps.
- Keep a central record of all your chat conversations.
Integrate CRM to know who’s messaging
- 3CX CRM integration will identify customers as messages come in.
- Answer your customers with a personalized greeting. Make them feel valued.
- Give the best customer service with all your customer’s history in one place.
- Enable CRM logging to automatically create new leads cutting data entry time.
So if you’re looking for a hassle-free way to offer multiple contact methods to your customers, look no further than Spire. Try it today and see the difference!