Spire

ITS Technology Get GBP100m Funding for UK Full Fibre Rollout

The UK's fast broadband network is about to get even faster! As winners of the Faster Britain award, we're delighted that ITS have sourced an additional 45M from Aviva Plc for new gigabit fibre networks throughout England. This will mean that more businesses will...

What Are BaaS and DRaaS and Why Are Organisations Choosing Them?

What is BaaS/DRaaS? BaaS stands for Back-up as a Service. BaaS can be explained as the method of backing up files, folders, or even entire hard drives to a remote cloud-based data centre via a network connection. DRaaS stands for Disaster Recovery as a Service. This...

Build Brand Through Telephone Systems

The majority of organisations only consider telephone systems as a tool for making and receiving phone calls, but they can be an important aspect of your organisation’s brand. Here are five ways that you can use a telephone system in this way. Brand is hugely...

Cyber Security Threats to Look Out for in 2022

As we all get back into the swing of things after the festive period, it's time to take a look at the evolution of the ransomware landscape in 2022. Security experts believe that the level of sophistication and scale of cyber attacks will continue to increase, causing...

7 Tips for Live Chat Customer Support

Earlier this month my colleague, Jon, wrote a really interesting Insights post about millennials' phone call anxiety. I'd certainly recommend giving it a read as it outlines an issue that is a very real cause for concern as millennials make up a large and growing...

3CX Microsoft 365 Integration Update

An update on 3CX’s Microsoft 365 integration had been announced by their CEO, Stefan Walther this month and it makes for interesting reading. 3CX expanded the integration into Microsoft services in their latest version, version 18. This integration included...

The Copper PSTN / ISDN Switch Off: Explained

The PSTN / ISDN copper switch off may affect your organisation. If you don’t know what this is, please read these FAQs to get yourself up to speed. What is this switch off?Put simply, the UK’s old analogue copper telephone network (Public Switched Telephone Network)...

The Unexpected Issue Caused by Remote Working

The pandemic and the resulting lockdowns have caused all sorts of issues and obstacles for us all over the past months but one you might not have realised is that home-working has seen an increase in Imposter Syndrome. Imposter Syndrome, if you don’t know, is the...

Training From Home: Tips on How to Run Successful Virtual Training

As much as orientation is important in the process of getting employees onboard, training is equivalently one of the key factors in ensuring the success behind it. However, now that many organizations have moved to an arrangement of working from home more widely, it...

Spire IT Services

Download our Company Brochure

Download our IT Services Brochure to find out more about all of our IT offerings and how they can benefit your organisation.

Pin It on Pinterest