In an increasingly digital world, good internet connectivity is no longer a luxury—it's a necessity. It's the lifeblood that fuels every modern business, powering everything from basic email communication to data-intensive cloud applications. The Future is Digital:...
Insight
Why Your Business Should Choose Fibre Internet
The digital age has transformed the way businesses operate. The need for a fast, reliable, and secure internet connection has never been more crucial. This is where fibre internet services come into play. Fibre Internet: An Ideal Solution for Businesses of All Sizes...
Protect your business from hackers with the 3CX global IP blacklist
The 3CX global IP blacklist is a key tool in the fight against hacking. But what is it and how does it work? Global IP blacklist explained The 3CX global IP blacklist was first released with version 16. It is a central database of IP addresses that have been...
Mobile networks experiencing an increase in Smishing attacks
If you use an android mobile phone whether for business or personal use, then you may not be aware that the UK mobile networks are currently experiencing an increase in Smishing attacks. Please be extra suspicious when receiving SMS or MMS messages from someone you do...
What Are BaaS and DRaaS and Why Are Organisations Choosing Them?
What is BaaS/DRaaS? BaaS stands for Back-up as a Service. BaaS can be explained as the method of backing up files, folders, or even entire hard drives to a remote cloud-based data centre via a network connection. DRaaS stands for Disaster Recovery as a Service. This...
Build Brand Through Telephone Systems
The majority of organisations only consider telephone systems as a tool for making and receiving phone calls, but they can be an important aspect of your organisation’s brand. Here are five ways that you can use a telephone system in this way. Brand is hugely...
How to Enhance your Microsoft Teams Sessions with New Professional Features which will Improve your Customers Experience
3CX’s Microsoft Teams integration provides an easy way to elevate new and existing Teams users to access all the extras of a fully-featured business telephone system. 3CX have made it simple for administrators to set up the software integration by using documentation....
Windows 11: The Pros and Cons
As promised by Microsoft, Windows 11 is being released at the end of 2021. Microsoft has stated that Windows 10 will be retired on 14th October 2025, so after then, there will be no more security updates. Windows 11 has been redesigned with a focus on productivity and...
The Global Chip Shortage Is Affecting You – Even If You Don’t Know It
The global chip shortage started last year and has impacted many industries. Some industries you would expect but there are others that you wouldn't suspect. Around 169 industries have faced the supply and demand issues brought on by the global chip shortage,...
7 Tips for Live Chat Customer Support
Earlier this month my colleague, Jon, wrote a really interesting Insights post about millennials' phone call anxiety. I'd certainly recommend giving it a read as it outlines an issue that is a very real cause for concern as millennials make up a large and growing...