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Insights
All the latest news and insight from Spire
Stop Missing Out on Enquiries Because Your Customers are too Anxious to Call – 3CX Live Chat is the Answer
If you’re like me, you’ll try everything you can to avoid calling someone unless you absolutely have to. This is quite ironic especially since I configure and install telephone systems. However, I am not alone in this feeling. A 2019 survey of UK office workers found...
The Copper PSTN / ISDN Switch Off: Explained
The PSTN / ISDN copper switch off may affect your organisation. If you don’t know what this is, please read these FAQs to get yourself up to speed. What is this switch off?Put simply, the UK’s old analogue copper telephone network (Public Switched Telephone Network)...
The Unexpected Issue Caused by Remote Working
The pandemic and the resulting lockdowns have caused all sorts of issues and obstacles for us all over the past months but one you might not have realised is that home-working has seen an increase in Imposter Syndrome. Imposter Syndrome, if you don’t know, is the...