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Switching Supplier

Problem

Quite often businesses believe that the process of changing suppliers can be cumbersome and therefore some decide to remain with their current supplier even though they acknowledge service levels can improve. It is quite typical to receive proactive support during and just after the project, however the same level of service can often change to reactive support as the supplier moves onto new projects.

Solution

At Spire we recognise that technology is constantly changing and therefore any lapse in proactive support whether service or at advice level can be costly to the business. Our continued proactive and inclusive support packages ensure you continue to receive the industry knowledge which can be applied to your systems therefore ensuring you receive the continued return from your initial investment.